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I CREATE ART FROM CULTURE

© 2017 by Pieces By KeKe

HELP
SHIPPING POLICY

Postage and Packaging - The earrings will be posted within a white protective postal box to reach you in optimal condition. Postage is by Royal Mail First Class signed for service for all U.K Orders and by Royal Mail International Standard service for orders overseas. 

The current Royal Mail aim for delivery is between 3-5 business days for destinations in Europe / European Union and 5-10 business days for the U.S, Australia, New Zealand etc. 

 

All tracked parcels require a signature on delivery.  If you’ve chosen this option, once your order has been tracked, we'll email you a tracking number. 

 

Please bear in mind that these are guidelines only and orders can take more or less time to arrive.

RETURN POLICY

Exchanges are accepted on all items (except earrings) 7 days after receiving your item. Item must have not been worn, damaged, or altered and sent back in the original packaging with receipt of purchase.

Buyers are responsible for shipping charges, as we are not responsible for packages that are lost or damaged in transit, it’s recommended that delivery confirmation is added to any returned packages.

 All sale items and custom items are final sale.

PAYMENTS

FAQ

JEWELLERY CARE

I mainly use perspex, wood, brass, gold filled, sterling silver, plated metals, as well as vintage chain and stones, please handle your jewellery with care.

 As with all metals, gold plated and silver plated metals will tarnish over time, these metals can be kept clean with a soft polishing cloth. Protect jewellery from abrasive surfaces and avoid contact with moisture, body sweat, lotions and perfumes. Brass metals will also tarnish naturally over time to a darker, warmer gold. You can choose to let it darken in colour or restore it back to its natural colour using a soft polishing cloth. For more difficult tarnishing you can use a fine steel wool pad to restore colour.

 Store jewellery in the provided fabric bag for safe keeping.

We accept all major credit cards (Visa, Master Card, American Express, Discovery) transactions securely through Paypal. You will receive confirmation of your order through email. 

Thank you for your interest in our Pieces By KeKe wearable art. Wholesale is open to select Retailers/ Boutiques a few times a year. Pieces By KeKe will review to ensure our products are a great fit for your store. Once received we will contact you to discuss your price points,design request & shipping options. Upon completion of review deposit will be credited towards the final cost of the initial order. We look forward to providing your business with a competitive edge in the over-saturated "fast fashion market" we look forward to doing business with you. 

If you are interested in purchasing for wholesale, please contact me at:  info@piecesbykeke.com, subject: WHOLESALE, for more details.

WHOLESALE INQUIRIES
CUSTOM ORDERS

We accept request for custom orders whenever possible. Email your request to info@piecesbykeke.com, subject: CUSTOM ORDER. Additional charges may apply and all sales are final.

 

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